|
| |
How to Build Customer Trust in your Auctions!
Whether you realize it or not you may be giving your auction visitors a reason not to buy your product or service. And it could be just the smallest of issues that will cause them to think twice about purchasing from your auction. As explained in my book ...
How To Hit The Competition Without Losing The Customer
Get over it! If you run any type of business, you're going tohave competitors.Even if your product or service is a unique one, soon you'll havecopycat products start surfacing. Competition is therefore justa fact of business life and one of the 'virtues' ...
Keeping Customers Loyal
It's a well-known fact that it costs many times more to acquire a new customer than to keep doing business with your existing ones. For this reason, the best way to become profitable is to have loyal customers who keep coming back again and again. It's ...
|
|
|
|
|
| |
Where does service start? The very instant that you email them after they have purchased your product from a winning bid is when you either create a long term customer or just a one time fly by the night purchase.
Your welcome email should be very detail oriented yet display compassion for their needs. In today's article we are going to give you 10 very important Ebay tips that you should take into consideration when emailing your customer after they have won their bid and purchased your products.
Ebay tip number 1: You need to let your new Ebay customers know approximately when they are going to get their product. I realize that the timetable for shipping varies but do the best you can based on the shipping option that was chosen. For example if you indeed ship the product out via second day FedEx delivery then you know it will take 2 days but on the other hand if you use the US Postal Service then it could take longer so try to do your best to guess.
Ebay tip number 2: Provide your Ebay customers with the name of the item that they bought and the auction number. This is also another way to double check their orders and to avoid unnecessary refunds from Ebay. Yes of course it is their responsibility to record this information but it is insurance on your part to go the distance and remind your Ebay customers of this information.
Ebay tip number 3: Be sure to make it clear and verify what the closing purchase amount was. Although this is probably already known it is still nice to remind the customer of how much they have paid for your products.
Ebay tip number 4: When allowing your new Ebay customers to pay with checks, let them know how long it will take for you to hold the product while waiting for the check to clear. This usually takes about 5 to 14 days for your Ebay customers.
Ebay tip number 5: Another piece of advice to take into consideration when accepting checks or money orders is to be sure to be very specific as to what location that you want them to send the payment to. List your name and address as clear as possible.
Ebay tip number 6: If you are making any quantity number of sales then you probably have experienced payments being sent in without any information as to what product the customer ordered. You can remedy this by making it clear in the email to your buyers that they need to write down the item name and auction number with their payment.
Ebay tip number 7: Get a confirmation of the shipping address and the phone number of the customer. Even though there this information is provided when the bid was won it is wise of you to verify this in your welcome email. Do not risk a bad testimonial from a buyer just because you did not confirm the shipping address.
Ebay tip number 8: If you accept credit cards online from your Ebay business then be sure to guide your new Ebay auction winners through the process of paying with their cards. Some online payment systems may confuse people and you do not want to risk a chargeback because of confusion on your buyer's part. With the strict rules that Visa, MasterCard, American Express, and Discover have these days, you will want to be careful with your Ebay charges.
Ebay tip number 9: Entice your Ebay customers by trading a good testimonial for them (the buyer) if the entire exchange and delivery goes smooth. This may help insure a smoother transaction on your customers part.
Ebay tip number 10: Last but not least, be sure to include your phone number for contact info when selling your Ebay products. This may help expedite the process faster if your customers can call you for questions or concerns.
About the author:
Jason James website 'The Auction Resource Network' reveals his inside secrets and sources that help him pocket over $10,000 a month on eBay.
Claim your FREE 'Top 10 eBay Selling Secrets' eBook: www.auctionresourcen etwork.com
|
|
|
|
|
|
Customer Service
Customer Service
Registry Easy - Customer Service Converting Registry Cleaner & System Optimizer.
Stunning
Conversions With Extremely Low Refund Rate. Dedicated Customer Service Support.
Extraordinary Customer Service. Any Kind Of Conversion Tracking & Multiple
Landing Pages. Talk To Us! Http://www.cheesesoft.com/Customer Service/registry-easy/. Customer Service
Gov-Auctions.org - Customer Service Government & Police Auto Auctions. Cars Customer
Service Off!
Highest Paying Car Auction Site On Cb! Us Customer Service Trusted Police, Repos, Seized
Vehicles & Government Car Auction Site (incl. Real Estate). Make $ Or $ Real
Net Profit At Customer Service. Genuine Product & Acclaimed Customer Service
Customer Service Min Refunds.
Insane Conversions. Customer Service
Brand New*** RegTool - Cow Rating At Tucows!
Top Conversions With
Extremely Low Refund Rate. Dedicated Customer Service Support. Extraordinary Customer
Service. Any Kind Of Conversion Tracking & Multiple Landing Pages. Customer Service
Spyware Cease - Customer Service Converting Anti-Spyware Software.
Stunning Conversions
With Extremely Low Refund Rate. Dedicated Customer Service Support. Extraordinary
Customer Service. Any Kind Of Conversion Tracking & Multiple Landing Pages. Talk
To Us! Http://www.cheesesoft.com/Customer Service/spyware-cease/. Customer Service
The Original PDF Creator.
Free Day Trial With Amazing
Conversion Rates. Extraordinary Customer Service. Earn Up To Customer Service
Customer Service
Forex Trading Made E Z.
Customer Service Comm Earns $. Customer
Service Refunds: .Customer
Service. EBook(RPlus Internet Videos Explain Unique Strategy For Newcomer And Advanced. Star Customer Service. Real Time Track Record Doubles Account In Trading
Days. Free Download Of Strategy Explains How. Customer Service
GovernmentAuctions.org - Official Site.
Government Auctions & Foreclosures.
Go W/the Original, Not Copycats Customer Service With Media Appearances On Cnbc & More, We
Convert Like Crazy! Customer Service Almost Customer Service Refunds Because We Have The Absolute Best
Product Supported By Award Winning Customer Service. Keep More $$$! Customer Service
NetDuster Pro - Hot New Product - Cleaner W/Privacy Protection & More.
$$$
Hot New Product. Total Protection Of Your Privacy. Ultra-High Conversions.
Multi-language Fr, En, De, Es. Multiple Price Points (increase Your Payouts).
* Customer Service. Linked Demo. Ultra-Hot Niche. Start Promoting Now! Customer Service
Patrol Software Labs.
Professional Software Titles Backed By / Customer
Service. We Provide Extensive Sales Tools And A Dedicated Customer Service Center To
Maximize Our Customer Service Success. Pays Customer Service Of Each Sale Of Our Award Winning
Software Titles. Customer Service
RegistryFox - Registry Cleaner.
Top Conversions With Extremely Low Refund
Rate. Dedicated Customer Service Support. Extraordinary Customer Service. Any Kind Of
Conversion Tracking & Multiple Landing Pages. Customer Service
Black Belt Group Releases Systems To Win Customer Service Of Your Sports Wagers.
Huge Customer Service Customer Service Allows Customer Service To Earn $ Per Sale. Our Continuous Winning
Methods And Impeccable Customer Service Make The Customer Service Win-Rate Basketball And
Baseball Systems A Surefire Hit. Invest Like The Pros And Make A Fortune. Customer Service
Get A Customer Service Job - Legitimate Work At Home For Big Companies.
The
Site Offers Step-by-step Guidance To Find A Legitimate Work At Home Job -
Showing You Exactly How To Find Your Perfect Job From Big Companies. *Customer
Service - Earn Customer Service Customer Service. Visit www.GetARealJobToday.com/Customer
Service.html For Free
Customer Service Tools. Customer Service
LearnHowToSeduceWomen.com Customer Service High Converting Seduction Products!
Amazing
Conversions With Extremely Low Refund Rate. Extraordinary Customer Service And
Dedicated Customer Service Support! Http://www.learnhowtoseducewomen.com/Customer
Service/.
Customer Service
Customer Service Pay Out! Make $$$!
We Verify Online Businesses, You
Make Customer Service Customer Service!
Verified Businesses Sell More! Easy To Sell, Makes Total Sense To Obtain! See
Yourself! Backed Up By Superior Customer Service! You Sell, We Do The Work!
Customer Service
Earn $ Per Sale! Great Product From eBay(RSeller Who Sold $ Million.
My E-book Works! Backed By Selling Experience On eBay(R). Low Refund Rate. High
Conversion. Great Product. Try And This Product And You Will Agree! Online Live
Chat Available To Customers Customer Service Great Customer Service! Try Us Now!
Customer Service
|
